Dial-a-Ride is a door to door, multi-occupancy transport service for elderly and disabled Londoners who cannot use buses, trains or the tube. It can be used to pre-book journeys (usually on the day before travel) to go shopping, visit family or friends and other recreational activities.
It cannot be used to travel to hospital appointments or to local authority day centres. To use Dial-a-Ride you have to be prepared to travel with other passengers going to different destinations than you own and to have your journey time extended by picking up or dropping off others on the way.
To be eligible to use Dial-a-Ride you must have a permanent or long-term disability which makes you unable or virtually unable to use mainstream public transport services some or all of the time.
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Dial-a-Ride, PO Box 68799, London, SE1P 4RD